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Course code: F218G« Back

IBM Case Manager 5.2: Integrating with Analytic Tools

This course describes the Case Analyzer services and the data provided in the Case Analyzer store, which is essential for developing analytic reports and dashboards. It covers the analytic tools provided with IBM Case Manager. You work with a fully functioning IBM Case Manager 5.2 system to practice the skills required to create custom dashboards to monitor case activity.

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AffiliateDurationCatalogue priceHandbook priceITB
Praha2 27 400 CZK included in course price 0
Brno2 27 400 CZK included in course price 0
Bratislava2 912,00 EUR included in course price 0

Who is the course for

  • A Business Analyst responsible for scoping the high-level solution and planning reports.
  • A Solution Architect responsible for developing the overall design, and assisting the Business Analyst with complex case and data modeling.
  • A System Administrator responsible for configuring Case Analyzer and property auditing.
  • An Application Developer responsible for designing solution reports.

What we teach you

  • Understand Case Analyzer services and the data provided to support reporting and monitoring.
  • Acquire the knowledge and skills to expose custom case properties to the Case Analyzer store and create custom dashboards to monitor case activity.

    Required skills

    • IBM Case Manager 5.2 Introduction to Case Manager (F2150) (F2159)
    • Unit 1: IBM Case Manager 5.2: Build and Migrate a Solution (F2120) (F2129)

    Teaching methods

    Professional explanation with practical samples and examples.

    Teaching materials

    IBM guide book for this course.

    Course outline

    • Describe the fundamentals of Case Analyzer services
    • Understand how to expose custom case properties to the Case Analyzer store
    • Describe Online Analytical Processing fundamentals
    • Understand the Analytic tools provided with IBM Case Manager and the reports provided
    • Monitor case activity with IBM Cognos Real-time Monitoring

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    Príručka ku kurzu IBM, elektronická

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    included in course price
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