Course code: KREPR« Back

Creative solving of problems

Creative solving of problems is a course that introduces the creative methods (brainstorming, brainwritting, mind maps, etc.) and ways of solving problems based on a systematic approach of different methods (Kepner-Tregoe, TRIZ, RCA, analogies etc.). The course is a convenient supplement to the courses of project management (IPMA, PRINCE2, etc.) as well as IT management (ITIL, Cobit, etc.).

 DateDurationCourse priceHandbook priceCourse languageLocation 
4/19/2021 2 16 600 CZK included in course price Český jazyk GOPAS Praha prezenční kurzy
4/19/2021 2 640,00 EUR included in course price Český jazyk ONLINE LIVE

AffiliateDurationCatalogue priceHandbook priceITB
Praha2 16 600 CZK included in course price 0
Brno2 16 600 CZK included in course price 0
Bratislava2 640,00 EUR included in course price 0

Who is the course for

The course is designed for all project managers, IT managers, managers of individual ITIL processes, especially Incident and Problem Management.

What we teach you

Course objectives:

  • Understand the basic definition
  • Understand and learn the individual and group creative methods
  • Understand the importance of a systematic approach
  • Understand and learn the chosen methods of problems solving

Benefits of course are:

  • Development of creativity of individuals and teams
  • Systematic approach
  • Clear decisions making based on facts and clear description
  • Acceleration of problems solving and the associated costs reduction

Teaching materials

Course presentation

Course outline


  • Definition of terms
  • Creativity
  • Incident
  • Problem
  • Ways of Thinking

Creative methods

  • Brainstorming
  • Brainwritting
  • Mind Mapping
  • Ishikawa diagram
  • Synectics
  • Thought chairs
  • Six Hats

Problem solving

  • System Approach


  • TRIZ
  • Analogy
  • RCA





  • Text1
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Tištěné nebo elektronické studijní materiály GOPAS

included in course price
The prices are without VAT.