Who is the course for
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed
at senior system administrators who wish to learn more about
troubleshooting.
What we teach you
Students will learn how to apply the scientific method to a structured form
of troubleshooting. This approach is then used troubleshooting various types of
problems, including boot issues, hardware issues, storage issues, RPM issues,
network issues, third-party application issues, security issues, and kernel
issues. At the end of the course students can complete various comprehensive
review labs to test their skills.
Course summary
- Use the scientific method to approach troubleshooting
- Troubleshoot boot issues
- Troubleshoot security issues
- Troubleshoot storage issues
- Troubleshoot network issues
Required skills
- Required to have earned a Red Hat Certified System Administrator (RHCSA)
- Recommended to have earned a Red Hat Certified Engineer (RHCE)
Teaching methods
Professional explanation with practical samples and examples.
Teaching materials
Red Hat guide book for this course.
Course outline
Introduction to troubleshooting
- Describe a generalized strategy for troubleshooting.
Take proactive steps to prevent small issues
- Prevent small issues from becoming large problems by employing proactive
system administration techniques.
Troubleshoot boot issues
- Identify and resolve issues that can affect a system's ability to
boot.
Identify hardware issues
- Identify hardware problems that can affect a system’s ability to
operate.
Troubleshoot storage issues
- Identify and fix issues related to storage.
Troubleshoot RPM issues
- Identify and fix problems in, and using, the package management
subsystem.
Troubleshoot network issues
- Identify and resolve network connectivity issues.
Troubleshoot application issues
- Debug application issues.
Deal with security issues
- Identify and fix issues related to security subsystems.
Troubleshoot kernel issues
- Identify kernel issues and assist Red Hat Support in resolving kernel
issues.
Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive
review
- Practice and demonstrate knowledge and skills learned in Red Hat
Enterprise Linux Diagnostics and Troubleshooting.