Introduction to the world of AI agents and automation
- What are AI agents and how do they work
- Practical scenarios of using agents in companies (marketing, support, HR,
shop)
- What is automation and why start with it right now
Text AI agents – ChatGPT, Custom GPTs
- Explanation: what is "Custom GPT" and how to create your own text one
assistant
- Entering roles, setting the tone of communication, security limits
- Deployment in a real environment (e.g. customer chatbot, HR consultant,
merchant)
Practical part: :Participants will create their own text AI agent for
the selected company scenario
Video AI agents - HeyGen, D-ID, ElevenLabs
- Creating talking AI avatars: choice of appearance, language, voice
- Use for onboarding, internal training, product presentations, FAQ videos
- Integration into the web, e-mail or company system
Practical part: Participants create their own short video with AI
agent
Introduction to automation with Power Automate, Make.com and Zapier
- Comparison of tools, benefits and ideal use
- Basics of creation automation scenarios: triggers, actions, conditions
- Samples of simple automations: data forwarding, notifications, reports
Practical part:Participants will create their own simple automation
flow
Connecting AI agents with automation
- How to connect the AI ??assistant with company applications (e.g. Teams,
email, Google Sheets)
- Examples: chatbot that forwards data to CRM, video agent sending
personalized answers
- Creation of multi-channel automation (AI › CRM › notifications)
Practical part: design of an automated AI solution according to your
own workflow
Recommended scenarios for deploying AI and automation in different
departments
Discussion: what to watch out for, what works, what has been proven
Tools that we recommend for practice + minikit of prompts and
scenarios
