Certified Lead Crisis Manager

The Certified Lead Crisis Manager course equips professionals with the knowledge and practical skills required to establish, maintain, and continually improve an organisation’s crisis management capability. Based on the guidance provided in ISO 22361, this course helps learners develop a structured approach to anticipating, preparing for, responding to, and recovering from crises that could disrupt organisational operations, reputation, or strategic objectives.Over four instructor-led days, participants explore the principles, frameworks, and practices that underpin effective crisis management. Through practical examples, scenario-based exercises, and interactive discussions, learners gain the confidence to support organisational decision-making during high-pressure situations while strengthening resilience and preparedness.Successful completion of the course prepares learners for the PECB Lead Crisis Manager certification examination and supports the development of skills required to lead crisis management initiatives across a wide range of organisational environments.