Citrix Platform Enterprise Deployment

For administrators and engineers.

• Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
• Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
• Install, Configure, and Manage Citrix uberAgent.
• Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Strong foundational knowledge of:

• Windows Server and Desktop operating systems.
• Active Directory, Policies, Profiles, Networking and Hypervisors.
• Citrix Architecture and Deployment of Apps and Desktops using CVAD or Citrix DaaS

Module 1: Citrix Tools for Monitoring, Troubleshooting, and Automation

• Introduction to Support a Citrix Virtual Apps and Desktops Site
• Tools for Monitoring and Troubleshooting
• Tools for Automation

 Module 2: Monitoring CVAD with Citrix Director

• Citrix Director Introduction
• Monitor and Interact with Users Sessions
• Infrastructure Monitor
• Application and Desktop Probing
• Cost Optimization
• Citrix Director and NetScaler Gateway

 Module 3: Activity Monitoring with Session Recording

• Session Watermark
• Session Recording

 Module 4: Citrix Director and NetScaler Console Integration

• Introduction to NetScaler Console
• Insight Monitoring
• Integrate Citrix Director with NetScaler Console

 Module 5: Install, Configure, and Manage uberAgent

• Introduction to Citrix uberAgent
• Splunk
• Architecture Overview
• Architecture Deep Dive
• Installing and Configuring uberAgent
• uberAgent - Endpoint Configuration
• Dashboards
• Alert and Reporting
• Logging and Troubleshooting

 Module 6: Introduction to Troubleshooting

• Introduction to PowerShell
• Architecture and Communication

 Module 7: Troubleshoot Access Issues

• Troubleshooting StoreFront
• Troubleshooting NetScaler Gateway
• Troubleshooting Access and Authentication
• Troubleshooting App/Desktop Launch

 Module 8: Troubleshoot Delivery Controller Issues

• Validating FlexCast Management Architecture (FMA) Services

 Module 9: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

• Troubleshooting VDA Registration

 Module 10: Troubleshoot HDX Connections

• Troubleshooting HDX Connections
• Installing Scout EMS, ELIAS, and Scout Board