Coaching is no longer a nice-to-have skill. In fast-moving workplaces, teams need space to think clearly, take ownership, and act with confidence. When conversations default to advice-giving and problem-solving, organisations risk creating [...]
  • MPDCFR-QA
  • Price on request

Coaching is no longer a nice-to-have skill. In fast-moving workplaces, teams need space to think clearly, take ownership, and act with confidence. When conversations default to advice-giving and problem-solving, organisations risk creating dependency, reducing accountability, and missing opportunities to develop capability.This highly practical two-day workshop builds the skills needed to coach with clarity, judgement, and impact. Learners practice listening, questioning, contracting, reframing, and action planning through realistic workplace scenarios. They also explore boundaries, readiness, ethics, and when coaching is not the right response. Through practical activities, peer exchange, feedback, and toolkit development, learners leave with the confidence and tools to hold more effective coaching conversations that strengthen performance, support development, and deliver better results.

  • Explain what coaching is, what it is not, and when it is most useful at work.
  • Use core coaching skills such as listening, questioning and silence more effectively.
  • Recognize how coaching stance, assumptions and bias can shape the conversation.
  • Assess readiness for coaching and identify barriers that may get in the way.
  • Apply clearer contracting, boundaries and ethical judgement in coaching conversations.
  • Use coaching frameworks selectively and adapt them to the context and need.
  • Reframe issues, clarify goals and strengthen commitment to action.
  • Plan and review coaching conversations more confidently in real work settings.

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