CompTIA Copilot 365 Essentials

Copilot 365 Essentials is a 1 day, hands-on course designed for non-technical knowledge workers who want to use Microsoft Copilot effectively in their daily work.Build practical skills for prompting with context, improving outputs, verifying information, and using Copilot responsibly in an organisational environment. Explore how Web mode, Work mode, and referenced files, emails, and meetings can influence results, and apply Copilot across core Microsoft 365 applications.Through scenario-driven activities, you’ll practise drafting, rewriting, summarising, analysing data, supporting collaboration, and creating repeatable workflows. You’ll also learn how to protect sensitive information and recognise when human judgement and verification are essential.No prior AI experience is required. The course concludes with a Copilot 365 Essentials Competency Assessment, leading to a downloadable CompTIA CompCert.