Google Workspace Fundamentals for Administrators

• New Google Workspace administrators,
• IT specialists and managers responsible for Workspace administration,
• Employees taking over the role of corporate environment administrator.

Participants will learn to manage user accounts, organizational units, and groups, and to configure basic security policies.

• Create and manage corporate user accounts,
• set up an organizational structure using OUs,
• manage groups and their permissions,
• apply basic security measures,
• navigate the admin console and handle common corporate environment requests.

• Basic user knowledge of Google applications (Gmail, Drive, Docs),
• recommended access to Google Workspace with an administrator role.

1. Introduction and Admin Console (45 min)

• Course overview and objectives
• Navigation in the Admin Console
• Basic concepts (organization, user, group, OU)

2. User Account Management (120 min)

• Creating and managing users
• Primary addresses, aliases, and secondary emails
• Importing users (individual / bulk)
• Restoring and deleting accounts
• Practical demo: creating an account, password reset, recovery flow

3. Organizational Units (90 min)

• Permission inheritance principles
• Creating organizational units
• Setting policies and rules for different user groups
• Practical demo: creating an OU and assigning users

4. Google Groups (90 min)

• Types of groups (distribution, security, application access)
• Group aliases, membership management
• Permission and sharing settings
• Practical demo: creating a group, setting access for Drive/Calendar

5. Security Fundamentals (75 min)

• Password policy and two-factor authentication
• Securing privileged and non-privileged identities
• Overview of basic settings for Gmail and Drive
• Practical demo: enabling 2FA, access review

6. Support and Environment Management (60 min)

• Monitoring users and applications
• Data recovery within Workspace
• Overview of licenses and subscription management
• Documentation and resources for administrators

7. Questions, Answers, and Conclusion (30 min)