Practical Applications of Artificial Intelligence for Productivity, Communication, Leadership, Decision-Making, and Safe Team Adoption. A practical workshop focused on the use of AI for personal productivity, communication, and [...]
KOREI | Duration 1 day | 1 term
The aim of the course is to understand the principles of emotional intelligence and learn how to develop it to successfully manage workplace demands and interpersonal relationships. Participants will learn how to better understand [...]
Communication in IT either builds value or burns the budget. In one day, you will learn two simple techniques: the meta-model of questions (to clarify vague statements) and reframing (how to turn an emotional reaction into a [...]
ITIL5CAI | Duration 3 days | No scheduled terms
ITIL Collaborate, Assure and Improve (Version 5) is a combined course covering the key concepts of five ITIL practices focused on collaboration, quality assurance, and continual improvement: Relationship Management, Supplier [...]
ITIL5EXP | Duration 2 days | 2 terms
The ITIL Experience (Version 5) course provides a structured framework for embedding human-centred and AI-aware design into digital products and services. You will learn how experience arises from anticipation, perception, and [...]
ITIL5FBR | Duration 1 day | No scheduled terms
ITIL Foundation Bridge (Version 5) is a one-day transition course designed for holders of the ITIL 4 Foundation certification who want to quickly and efficiently update their knowledge to the latest version of the framework. The [...]
ITIL5MSF | Duration 3 days | No scheduled terms
ITIL Monitor, Support and Fulfill (Version 5) is a two-day course focused on five key ITIL practices for the operational delivery of IT services: Incident Management, Service Desk, Service Request Management, Monitoring and Event [...]
ITIL5PIC | Duration 3 days | No scheduled terms
ITIL Plan, Implement and Control (Version 5) is a two-day course focused on five key ITIL practices for planning, implementing, and controlling changes to IT services: Change Enablement, Release Management, Deployment Management, [...]
ITIL5PROD | Duration 2 days | 2 terms
ITIL Product (Version 5) is a two-day course for professionals who want to master the management of digital products as integrated value streams from strategic discovery through to operations and continual improvement. The course [...]
ITIL5SVC | Duration 2 days | 2 terms
ITIL Service (Version 5) is a two--day course for professionals who want to master the delivery of resilient and high-performing digital services across their full lifecycle. The course provides a structured framework for managing [...]
ITIL5STG | Duration 3 days | No scheduled terms
The ITIL 5 Strategy course prepares IT professionals and managers to align technology, digital services, and investment decisions with long-term organisational goals. Delegates will develop the skills to build and optimise strategies [...]
KORVS | Duration 1 day | 1 term
A company without a well-designed employee learning and development strategy loses one of its most important competitive advantages. This workshop presents a comprehensive approach to designing and implementing a corporate learning [...]
KORMK | Duration 1 day | 1 term
Marketing and communication on social media have become essential for the success of both businesses and personal brands. The way a brand presents itself has a significant impact on its visibility, credibility, and popularity among [...]
Stop conflicts and brainstorming that leads nowhere! Learn one of the most effective techniques (Walt Disney) for transforming even the boldest vision into a concrete, safe, and successful release. The three-role method (Dreamer – [...]
PRINCE2PFLF | Duration 2 days | No scheduled terms
PRINCE2 Portfolio Management Foundation is the entry-level course in strategic portfolio management, providing participants with a comprehensive overview of the principles, cycles, and governance structures of the MoP framework. The [...]
PRINCE2PFLP | Duration 2 days | No scheduled terms
PRINCE2 Portfolio Management Practitioner is the advanced course focused on the practical application of the MoP framework in a real organisational environment. Participants learn to analyse portfolio data, tailor governance [...]
PRINCE2PGMF | Duration 3 days | No scheduled terms
PRINCE2 Programme Management Foundation is the entry-level course in programme management, providing participants with a comprehensive overview of the principles, governance structures, and programme lifecycle as defined by the [...]
PRINCE2PGMP | Duration 2 days | No scheduled terms
PRINCE2 Programme Management Practitioner is the advanced course focused on the practical application of the programme management framework in a real organisational environment. Participants learn how to tailor governance structures, [...]
PRINCE2P3OF | Duration 3 days | No scheduled terms
The P3O Foundation course introduces you to the world of project, programme, and portfolio offices (P3O) and gives you the knowledge needed to work effectively within a P3O model. You will master the core concepts and terminology of [...]
PRINCE2P3OP | Duration 2 days | No scheduled terms
The P3O Practitioner course builds on the knowledge gained at Foundation level and prepares you to design, implement, manage, and improve any component office within a P3O model - from the project and programme office to the [...]
PRINCE2RMP | Duration 2 days | No scheduled terms
The PRINCE2 Risk Management Practitioner course prepares you to manage risk effectively across projects, programmes, and the wider organisation using the internationally recognised PRINCE2 Risk Management framework, aligned with ISO [...]
KORSVOP | Duration 1 day | 1 term
The training focuses on developing negotiation skills in both business and workplace situations. Participants will learn how to prepare for negotiations systematically, how to identify the interests and motivations of the other [...]
KORK | Duration 1 day | No scheduled terms
Conflict at work and in personal life does not have to mean disaster. If you know how to work with it, it can become a natural driver of change, innovation and stronger team relationships. This intensive and highly practical course [...]
KOROM | Duration 1 day | 1 term
The workshop focuses on the role of the manager as a key driver of sales performance. Participants will learn how to support salespeople in working with clients, how to improve the quality of sales conversations, and how to create an [...]
KORZSMK | Duration 1 day | 1 term
Throughout our lives, we remain in constant contact with other people, mutually influencing one another. Through spoken and written expression, as well as through various signals of “body language,” we share valuable information [...]